Account

    How to reset your password

    Get back into your account with a code we email you.

    You sign in to Nexar with your email address and password. If you've forgotten your password, you can set a new one with a code we email you.

    Steps

    1. On the sign-in page, select Forgot Password?.
    2. Enter the email address you registered with and select Send OTP.
    3. Enter the 6-digit code from your email. It's valid for 10 minutes.
    4. Choose a new password of at least 8 characters.

    The Nexar sign-in page with the Forgot Password link

    Forgot Password: enter your email address and select Send OTP

    Code didn't arrive?

    • Check your spam or promotions folder.
    • Make sure you used the email address you signed up with.
    • If the code has expired, start again to get a new one.

    Can't get into that email account? Email support@nexarhq.com or message us on Telegram.

    Didn't answer your question?

    Sign in and tap Help to chat with our support team. We reply Monday to Saturday, 9am to 5pm WAT. Can't sign in? Email or message us on Telegram.

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