This policy explains what data we collect, why we collect it, and how we protect it when you use Nexar services.
We are committed to responsible data handling and transparent communication. If you have any concerns about your personal information, reach us at support@nexarhq.com.
We may collect account details (such as your name, email address, and phone number), transaction data, support interactions, and technical usage data needed to operate and improve our services.
When required, we may also collect verification information to prevent fraud and secure user accounts.
We use your data to provide services, process transactions, verify identity, offer customer support, improve platform performance, and communicate important account updates.
We may also use aggregated and non-identifiable analytics data for internal reporting and product improvements.
We process personal data based on user consent, performance of a contract, legal obligations, and legitimate business interests such as fraud prevention and service reliability.
We retain data only as long as necessary for service delivery, compliance, dispute resolution, and security obligations.
We do not sell your personal information. We may share limited data with trusted service providers who support payment processing, infrastructure, analytics, and customer support under strict confidentiality requirements.
We may disclose information when required by law, legal process, or to protect users and the platform from abuse or fraud.
We apply technical and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration.
No method of transmission or storage is completely risk-free, but we continuously improve our security controls and monitoring practices.
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data.
To exercise these rights, contact support@nexarhq.com. We may request verification details before processing your request.
Our platform may contain links to third-party websites or integrations. Their privacy practices are governed by their own policies, and we encourage you to review them.
We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Material changes will be posted on this page with an updated effective date.
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