If you’ve ever tried signing up for a platform using a virtual number and didn’t get the verification code, you’re not alone. Many users face OTP issues with virtual numbers, especially when registering for apps like WhatsApp, Telegram, Facebook or payment platforms.
At Nexar, we understand how frustrating it can be when Virtual Number OTPs don’t arrive as expected — so this guide will help you understand why it happens and how to fix it quickly.
What Are Virtual Number OTPs?
Virtual Number OTPs (One-Time Passwords) are verification codes sent to virtual numbers during account registration, login, or payment verification. These OTPs confirm your identity and protect your account from unauthorized access.
With Nexar, users can easily get virtual numbers from different countries to verify apps, create accounts, and manage multiple profiles securely — all without revealing personal numbers.
However, sometimes Virtual Number OTPs fail to arrive or delay, leading to verification issues. Let’s explore why this happens.
Common Problems with Virtual Number OTPs
Here are some of the most frequent reasons your Virtual Number OTPs might not be working properly:
1. The Platform Has Blocked Virtual Numbers
Some apps or websites detect and block virtual numbers from receiving OTPs. Platforms like WhatsApp, Telegram, Facebook, PayPal, Tinder, or some banking apps only send codes to local SIM cards.
Fix: Always ensure you’re connected to a strong VPN and check Nexar’s platform to confirm which services each virtual number supports before purchase. Choose a number compatible with your target app.
2. Network Delays or Server Congestion
During high-traffic periods, messages can take longer to arrive. This often makes users think their virtual number is not receiving OTP, when in reality it’s just delayed.
Fix: Wait for 1–2 minutes, then refresh the Virtual number page. If the code still doesn’t appear, do not panic. Each number that doesn’t get a verification code gets an automatic refund after the count down.
In a case where the user still doesn’t get the automated refund, The user can contact the Nexar Customer Support team, always available on the live chat on the website as shown in the image below.
After which the Customer Support will provide a guide on how to request for the refund.
NOTE that the refund is sent to your Nexar Wallet.
3. Expired or Deactivated Virtual Number
Each virtual number has a limited active period. If the number expires before the OTP arrives, you’ll never receive it.
Fix: Always check the expiry time of your number on Nexar before requesting OTPs. Renew or replace expired numbers promptly.
4. Wrong Country Code or Format
Sometimes OTPs fail because the number is entered incorrectly or with the wrong format.
Fix: Always copy your Nexar virtual number exactly as displayed — including the “+” and correct country code. A simple typo can prevent delivery.
5. Temporary Restrictions on the Sender’s Side
Some apps temporarily block OTP messages due to unusual login attempts or automated systems. This is a very common cause of the delay in sending OTP.
Fix: Try again later or clear your cache before reattempting. If the problem persists, contact Nexar’s support team for a replacement number or alternate region. The Nexar Support will help you evaluate the cause and provide the most suitable solutions.
How to Fix OTP Issues with Virtual Numbers
If your virtual number is not receiving OTP, follow these tested solutions:
- Double-check you’re using the right platform and compatible app.
- Refresh the OTP inbox.
- Ensure you’re connected to a strong VPN (This is very important and essential for masking your IP Address and mimicking the IP Address of the country whose number your getting)
- 🕒 Wait a few minutes in case of network delay.
- 🧾 Confirm your number hasn’t expired on your order detail.
- 💬 Contact Nexar Support. Our team can quickly verify and resolve OTP issues with virtual numbers for you.
At Nexar, our goal is to make your Virtual Number OTPs experience smooth, reliable, and secure.
Why Nexar Is the Best Platform for Virtual Number OTPs
Nexar provides real, verified, and active virtual numbers from multiple countries, ideal for app verification, business use, and digital account management.
Here’s what makes Nexar different:
- Global coverage across multiple regions.
- Instant activation and fast OTP delivery.
- Secure dashboard for managing all your numbers.
- 24/7 customer support to fix any Virtual Number OTPs problems instantly.
Whether you’re verifying social accounts or registering for international apps, Nexar’s virtual numbers are built for reliability and ease of use.
👉 Visit nexarhq.com today to start using Nexar’s verified virtual numbers and enjoy fast, dependable Virtual Number OTPs every time.
FAQs — Common Problems with Virtual Number OTPs
1. Why is my virtual number not receiving OTP?
There are several reasons your virtual number is not receiving OTP — including app restrictions, expired numbers, or incorrect formats. Always ensure you’re using a compatible number on Nexar and confirm it’s active before requesting an OTP.
2. How long does it take to receive Virtual Number OTPs?
Most Virtual Number OTPs arrive within seconds. However, during network congestion or high-demand periods, it can take up to 2 minutes. If it delays longer, refresh your inbox or try another number.
3. Can I use Virtual Number OTPs for banking apps or PayPal?
Some platforms, especially banking and financial apps, don’t support Virtual Number OTPs for security reasons. It’s best to use verified numbers from Nexar’s list of supported platforms for seamless OTP delivery.
4. Can I Request for code twice with the Virtual Numbers?
No. In most cases, NO is the simplest answer. This is because the Virtual Numbers are OTP numbers which makes it impossible to request for code twice with the same number.
But in some cases, you can request for code twice. This is because some numbers (only a few) allow the user to request for verification code only twice.. Hence the reason why Nexar has the resend option.
5. Are Virtual Number OTPs safe on Nexar?
Yes — all Virtual Number OTPs on Nexar are secure. Nexar ensures that each number is active, private, and protected against unauthorized access. You can safely use them for app verifications, social accounts, and business registrations.
6. Do I really need to connect to a VPN?
Yes you do. Most User’s IP Addresses have been flagged, and they have no clue. A strong VPN is needed for smooth and swift account creation and stability. What does a VPN do? you might ask. A strong VPN helps a user mask their IP Address with strong anonymity and Mimics the IP address of the country you connect it to.
7. How do I know if my VPN is strong?
There are a few websites that help check the strength, anonymity and disguise level of a VPN. One of which is whoer.net. Most importantly, you need to understand that all free VPNs are weak VPN, their disguise is usually very low and they can be easily detected by platforms or sites with strong encryption and security.
Virtual Number OTPs make online verification faster and more private, but small mistakes or app restrictions can cause delays. With Nexar, you get reliable, fast, and supported virtual numbers that deliver OTPs instantly, every time.
👉 Visit nexarhq.com today to get started and fix any virtual number OTP problems easily.